Springeren – Maritime Experiencecenter
Vestre Fjordvej 81
DK-9000 Aalborg
Tlf.: +45 98 11 78 03


Direct mail

Mads Sølver Pedersen:

Susi Bolander:

Complaint Instructions

If there is a product or service you are unhappy with, please feel free to contact us on:

Other complaint options

A complaint concerning a product or service purchased from Springeren – Maritimt Oplevelsescenter can also be submitted to Competition and Consumer Authority’s Center for Complaint Resolution, Carl Jacobsens Vej 35, 2500 Valby. This can be done by submitting the complaint online via

The EU-Commision’s online Dispute Resolution can also be used for submitting a complaint. This is particularly relevant for consumers living in another EU country than Denmark. Complaints can be submitted here: . To submit a complaint you need to enter our e-mail adress:

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